Monthly Archives: April 2010

Build, Create, Design, Think / April 18, 2010

Managing Client Expectations

Managing a client’s expectations is easy, but very hard to do well, and above all, to do consistently. It is not a skill that everyone possesses but one that can make or break a relationship with a client. This cannot be done with a well-defined scoping document alone. Unfortunately, this is an area that has [...]

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